FAQ

 



Let's dive into the questions I get the most on a weekly basis! I do have a FAQ space on my website but I like to have things posted in more than just one spot so that they are easy to find.

Starting from Least to Most popular;

1. Will my Wedding Photos have watermarks on them?
NO. You have already paid for my services to capture your special day, this means that no watermark will be present on the high-resolution images that you receive from me. I do (with the clients consent) post some watermarked images on my social media for other couples to see, but your images from me are yours to print and share logo free.

2. Will we receive all of the images taken from our wedding? How many are included?
Yes! I believe that clients should receive all of the images taken on the day (this goes for family, equine, lifestyle etc.). The number of images you receive will depend on how long you have allotted to have me at your wedding. Most of my couples end up with between 400-600 images after a full 10 hour wedding day.

3. How long does it take to receive my images? How are they delivered?
If you've heard horror stories about people not getting their wedding photos for three months, don't worry! That's a nightmare to me too! My turnaround time for your wedding it often between 3-4 weeks. That being said, prime photo season often runs June to September and bookings skyrocket. I am a multi-genre photographer and sometimes things do come up that force me to adjust my timeline to 4-6 weeks. I never want to compromise on quality, and want to ensure that every one of my clients receives the same attention to detail and customer service they should. 

4. How long are quotes good for?
Quotes are good for one calendar year. After that you will need to check back with me, unless you have put down a deposit for said quoted price. 

5. Can you hold a date for me?
I can absolutely hold a date for you! I do require a 35% non-refundable retainer fee to hold dates as they book up quickly.

Last but not least, the most popular question I get asked;

6. Why don't you show your wedding prices on your website?
It used to drive me crazy when people didn't show their prices on their sites, and I didn't understand why until I started traveling a lot for work. Due to my business expanding and taking on more clients in multiple provinces, it is hard to generalize wedding costs without knowing how long you would need me for, where the wedding will take place, will I need to book a flight or drive a long distance, etc. I would rather make sure that all things are accounted for and the right information is given for your big day the first time. 


If any other questions should arise don't hesitate to contact me, I am always available to help!
www.gralynjphotos.wix.com/official


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